Frequently Asked Questions
  1. What is UV Coating?
  2. What is Spot UV Coating?
  3. What is Matte Finish?
  4. What is Silk Lamination?
  5. My image is less than 300 dpi resolution, can it still be printed?
  6. What are your file specifications?
  7. What file formats do you accept?
  8. What are your turnaround times?
  9. What is a Bleed?
  10. Are the colors I see on my screen going to be what I see when it's printed?
  11. What does the Order Status tell me?
  12. How do I upload a file?
  13. Can I email my file(s) to you?
  14. Can I cancel or change my order?
  15. What if I am not satisfied with my order?
  16. What is your return policy?
  17. Can you quote items that are not listed on your site?
  18. What is Spot UV and how do I set up a file for Spot UV printing?
  19. How do I set up a file with Silver Ink?
  20. Can I order both Spot UV and Silver ink on the same item?
  21. How can I make sure my blues do not come out purple?
  22. Why does my business card crack around the edges?
  23. What is banding?
  24. How do I set up my job for Foil Stamping?
  25. What is the recommended CMYK value for Rich Black?